![]() ![]() Please inquire via Ticketing system for availability. UPDATE on Grounding Kits: ORTUR finished manufacturing and is ready to start shipping for all customer that does not feel comfortable performing the above guide. (right click -> Save link as -> Desktop for saving guide on your computer) The guide below explains how to implement similar mitigating actions on machines that are already in users hands. In extreme circumstances the static build up might lead to hardware damage.Īlthough the number of users affected by this situation is statistically low, Ortur will implement mitigation changes in the hardware to address this issue. Therefore causing interrupted engraving operations (Alarm 3/Connection Lost errors). This build up of Static Electricity can become severe to the point that its discharge – via the 12v rail – can cause the motherboard to reset. Some users have been reporting and experiencing Static Electricity build up in their machines while in use, especially on raster engraving operations. Ortur Action Advice: UPDATED – Recommended
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